Frequently Asked Questions
Everything you need to know about your FLEXA experience.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Since FLEXA fits are designed for a modern aesthetic, we recommend measuring your favorite garment at home and comparing it to our chart for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Simply visit our returns portal to start your process and receive a prepaid shipping label.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, standard delivery takes 3-5 business days, and you will receive a tracking number via email immediately.
Do you offer international shipping?
Yes, FLEXA ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my FLEXA garments?
To maintain the quality and longevity of our fabrics, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Specific care instructions are also printed on the internal label of every item.